Subscription

Deep-image.ai FAQ

  1. Can I cancel my subscription plan at any time? Yes, you can cancel your subscription plan at any time. Once you cancel, your plan will remain active until the end of the billing cycle. After that, you will no longer be billed, and your access to the subscription features will be revoked.

  2. Can I switch between subscription plans? Yes, you can switch between subscription plans at any time. If you are currently on the subscription plan and wish to upgrade or downgrade the plan, you can easily do so by selecting the target plan in pricing and clicking the change plan option.

  3. How much do the subscription plans cost? The cost of each subscription plan may vary and is subject to change. For the current pricing details, please visit the pricing page on the Deep-image.ai website -> https://deep-image.ai/app/plans/

  4. Can I purchase additional image transformation credits for my subscription plan? Yes, you have the option to purchase additional image transformation credits if you require more than your monthly allocation. Deep-image.ai offers one-time 10 credit packs that can be purchased to supplement your subscription plan. These credits do not expire and can be used whenever you need them.

  5. How do I purchase one-time image transformation credits? To purchase one-time image transformation credits, log in to your Deep-image.ai account and go to the "Pay as you go" section of the price list. Here you will find the options of credit packages available for purchase. Select the appropriate number of credit packages, proceed to checkout and complete the payment process to add credits to your account.

  6. Can I use one-time image transformation credits without a subscription plan? Yes, you can use one-time image transformation credits even if you do not have an active subscription plan. These credits provide a convenient way to access the advanced image transformation features on a pay-as-you-go basis.

  7. Are there any refunds for unused image transformation credits or subscription plans? Deep-image.ai does not provide refunds for unused image transformation credits or subscription plans. The credits and subscription services are non-refundable. However, if you encounter any issues or have concerns regarding your account or credits, please contact our customer support team for assistance.

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